Support for Training Providers
This documentation is designed to help Providers with using the Fee Protect website.
Fee Protect Website User Guide (PDF)
A guide to assist Fee Protect website users on the most common and frequently used processes and procedures.Fee Protect Website FAQs (PDF)
A quick sheet with answers to help answer Providers frequently asked questions.Student Refund Guides
Decision sheets to help process student refunds
Contact Us
Fee Protect Help Desk | |
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By phone | 0800 494 733 |
By email | |
Sending student acknowledgement forms, refund forms and milestone forms | |
By email – general enquiries & refund forms | |
By email – acknowledgement forms |